Frequently Asked Questions

Everything you need to know about your SVAKOM shopping experience.

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-7 business days for domestic orders. Express shipping options are available at checkout for faster delivery.

How do I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start a request.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How can I track my order status?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to trace your package in real-time.

Where can I find your size guide?

Each product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide, as sizing can vary between different garment cuts.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.